ANNUAL REPORT 2014 2. Environment • Support marine conservation activities in collaboration with Provincial Fish-eries Office • Promote waste reduction programs in schools through education and fund-ing • Support the project of building a dam 3. Religious Places • The Happy Soul Project was organized to promote good moral principles and social benefit by raising employees’ awareness of the importance of good deeds, ethical and honest behavior, and participating in volunteer programs. In 2014, the Company won the CSR Recognition 2014 in the category of Rising Star, which underscores the Company’s outstanding role in applying innova-tion and agricultural technology to develop health products, and implement-ing the program to upgrade local farmers’ cultivation techniques. In 2014, the Company also won Ministry of Industry’s CSR-DIW Continuous Award and published a report on Corporate Social Responsibility in accor-dance with standards set by the Management System Certification Institute (Thailand). This demonstrates that the Company remains steadfast in provid-ing its support and contribution in corporate social responsibility. The Company set the work guidelines according to the policy on the basis of integrity, transparency and fairness, with no conflicts of interest against the Company and stakeholders, including the confidentiality regarding the business operation with stakeholders. It has set up a channel for reporting complaints or fraud. • Provide a channel for lodging traces or complaints of wrongdoing against law or ethics by means of mailing address, phone and e-mail address of all directors as appeared on the website of the Company. • Go to meet the community to get opinion • Have dialogue with local authorities, community leaders and the community • Provide a process to handle the complaints by verifying information and report to the Board of Directors With respect to the survey on Community satisfaction and Opinion which the Company has conducted continuously, the “Community Satisfaction Level” (DS) average score in 2014 was 4.35 points out total score of 5, compared to 4.44 in the previous year. Prachuab Khiri Khan factory scored 4.5l points, un-changed from the previous year score of 4.40. Wang Noi factory scored 4.24 points, lower than the previous score of 4.40. The Company also assigned various departments to follow-up on relevant suggestions made by the community, and undertake the necessary adjustments to improve existing operations. To implement the awareness of the related stakeholders into practice, the Company brought this concept to define a framework for business opera-tions. In 2014, the Company established the new vision and core values of “A market driving company that enhances value to stakeholders comprising employees, consumers, trading partners, business alliances and society”.
EN_Tipco_Annual Report 2014
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